Enhancing the Customer Experience Through Network Optimization

May 24, 2018

With the web opening up new channels for customers everywhere, organizations that depend on a physical-world presence are using the same information networks that power the web to create outstanding customer experiences and build brand loyalty.

In this on-demand webinar we take a look at how organizations across industries are doing exactly that. We explore how modern networks can be leveraged to bring the best of online interaction to real-world settings, and provide a checklist of network requirements that will enable organizations to optimize customer service, convenience, and quality of experience.

Among the questions we’ll answer are:

  • How can networks augment real-world experiences?
  • What network technologies are most important in serving customers today?
  • What are the security requirements for networks designed to serve customers?
  • How will the Internet of Things (IoT) play in future customer-facing network capabilities?
  • How will networks evolve to continue to optimize customer and guest engagement?

Watch this on-demand webinar to learn about one of the most important opportunities in information technology today. 

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